Privacy Policy


This is the privacy policy (and notice) for One Share Wonders Ltd. (“Koochoo,” “we,” “us,” or “our”). It describes, in detail, how and why we collect, store and use (“process”) your information when you use our services (“Services”). You use our Services when you use our website (www.koochoo.com) or download and use our application (Koochoo) or you engage with us in other related way(s).

We are committed to ensuring that your privacy choices are respected and that the information that we collect from you, about you, or about your use of the Services, is reasonably protected (at least in accordance with any applicable laws).

If you do not agree with our privacy policy and/or practices, we ask that you do not use our Services. If you do not understand our privacy policy or our privacy practices, or if you have questions or concerns, please contact us at support@koochoo.com.

We are the controller of the data collected as specified herein.

1. WHAT IS KOOCHOO?

Koochoo is an educational platform designed and built to help children ages 3 to 7 learn to read using a custom, dynamic and personalized method that automatically identifies and focuses on each child’s individual needs.

2. THE INFORMATION THAT WE COLLECT

Personal information
We collect personal information that you voluntarily provide to us when you register to receive the Services and when you use the Services or otherwise when you contact us.

The personal information that we collect is:
Your name
Your email address
Your username
Your password

We do not process sensitive information such as information concerning your health.

Information collected automatically
Information about your visit, use, or navigation of the Services is automatically collected, such as your Internet Protocol (IP) address, user-specific data, and other technical information. We collect and log this information to maintain the security and operation of our Services and to enable the provision of our Services to you as intended.

3. HOW YOUR INFORMATION IS PROCESSED BY US

Your collected personal information is processed for a number of reasons, including:

i) To facilitate the creation of a user account, including authentication, and to otherwise manage your user account;
ii) To deliver and facilitate the delivery of Services to you;
iii) To respond to your inquiries or provide support to you;
iv) To send any applicable administrative information to you;
v) To send you any marketing or promotional communications; and
vi) To keep our Services safe and secure.

4. LEGAL BASES TO PROCESS YOUR INFORMATION

Users in the EU or the UK

We may rely on the following legal bases to process your personal information:
i) With your consent, for a specific purpose, which can be withdraw at any time;
ii) To achieve our legitimate business interests and those interests that do not outweigh your interests and fundamental rights and freedoms, in our sole and absolute discretion; and
iii) To comply with any necessary legal obligations, including the cooperation with law enforcement, or to exercise or defend our own legal rights, including disclosure of your information as evidence in any litigation that we are involved in.

Users in Canada
We may process your information if you give us express permission to do so for a specific purpose or in situations where we can infer your consent. Consent can be withdrawn by you at any time.

Sometimes, we may be legally permitted under law to process your information without your consent, including the following:
i) To investigate and detect fraud or to prevent it;
ii) For business transactions provided certain conditions are met;
iii) If it is reasonable to expect that the collection with the knowledge or consent of the individual would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province;
iv) If it is contained in a witness statement and the collection is necessary to assess, process or settle an insurance claim; and
v) If it is required to comply with a subpoena or warrant issued or an order made by a court, person or body with jurisdiction to compel the production of information, or to comply with rules of court relating to the production of records.

5. OUR RETENTION OF YOUR INFORMATION

Your personal information will only be retained by us for as long as it is necessary for the reasons and purposes set out in this notice unless a longer retention period is required (and therefore permitted) by law.

6. DISCLOSURE TO THIRD PARTIES

We exclusively use your personal information to provide you with our Services and we will not disclose or sell your personal information or data to any third parties.

7. SECURITY

Appropriate security measures have been implemented to protect the security of the personal information that we process. Despite this, we cannot guarantee the security of any transmission over the Internet or information storage technology and, as such, cannot therefore guarantee that your personal information will not be accessed. Transmission of your personal information to us and to and from our Services is at your own risk. Whether your accessing environment is secure is entirely your responsibility.

8. YOUR PRIVACY RIGHTS

In the EEA, the UK, and in Canada, you have certain rights under the respective privacy laws of such territories, including the right to:
i) Request access and obtain copies of your personal information data;
ii) Request rectification or erasure of data;
iii) Restrict the processing of your personal information; and
iv) If applicable, to data portability.

You may, in certain circumstances, have the right to object to the processing of your personal information. Any requests in this regard can be directed to our attention by contacting us directly in accordance with the below instructions in this regard – we will consider and act accordingly, in accordance with the applicable law(s).

In the EEA or the UK, you also retain the right to complain to your local data protection supervising authority. Their contact information can be found here.

If you are located in Switzerland, contact details for the data protection authorities can be found here.

You have the sole and exclusive right to withdraw your consent if we are relying on that consent, express or implied, to process your personal information. You can do so by contacting us directly in this regard in accordance with the below instructions.

Any withdrawn consent will not void or otherwise nullify any previously given consent, express or implied, or affect the processing of your personal information while permitted to do so by law absent such consent.

If you have subscribed to marketing or promotional communications from us, you can unsubscribe from them at any time by clicking on the unsubscribe button or link in the emails that we send you in this regard. You will be removed from these marketing or promotional lists after unsubscribing.

Your user account
You can, at any time, review or change your personal information in your user account or delete your user account by logging in to your account and selecting the appropriate actions as applicable.

We will delete your account upon your request and remove your personal information from our active databases. We may, however, retain some information in our files to prevent fraud, troubleshoot issues, assist with any investigations, enforce our legal terms and/or comply with appliable legal requirements.

9. CALIFORNIA

If you reside in the State of California, as defined in the California Code of Regulations, you have certain rights and we have certain obligations regarding your personal information.

What is collected?

From you, in the preceding 12 months, we have collected the following information:

Identifiers such as your real name, your online identifier IP address, your email address, your account name, or other similar identifiers – YES

Personal information categories that are listed in the California Consumer Records Statute such as your name – YES

Characteristics of protected classifications under California or federal law such as your gender or your date of birth – NO

Commercial information including records of personal property, products or services purchased, obtained or considered, or other purchasing or consuming histories or tendencies – NO

Biometric information – NO

Internet or other electronic network activity information including, but not limited to, browsing history, search history and information regarding a consumer’s interaction with a website, application or advertisement – YES

Geolocation data – NO

Audio, electronic, visual, thermal, olfactory or similar information – NO

Professional or employment-related information – NO

Education information, defined as information that is not publicly available personally identifiable information (PII) as defined in the Family Educational Rights and Privacy Act (20 U.S.C. section 1232g, 34 C.F.R. Part 99) – NO

Inferences drawn from any of the information identified in this subdivision to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, preferences, predispositions, behavior, attitudes, intelligence, abilities and aptitudes – NO

Why is it collected?
The aforementioned information is collected to deliver and facilitate the delivery of Services to you or automatically when you use the Services.

We may also collect and/or use other personal information in the event that you voluntarily choose to provide us with such information when you contact us or make certain inquiries or requests.

We are entitled, in our sole discretion and at any time, to correct, restore or delete information that is inaccurate or incomplete.

Do we sell your information?
We do not sell your personal information but we may use your personal information for our own business purposes.

Do we disclose your information to third parties?

One Share Wonders Ltd. has not disclosed (or sold) any personal information to any third parties for a business or commercial purpose in the preceding 12 months and will not sell personal information belonging to our Koochoo application or website users in the future.

Your rights
1. Deletion. You have the right to request that your data be deleted. We will delete your personal information if you ask us to, subject to any applicable exceptions, including our inability to verify your request, for certain business security practices, to comply with certain legal obligations, or to allow us to exercise any of our legal claims or rights or defend against any legal claims brought against us.
2. Information. You have the right to know whether we collect and use your personal information, the categories of personal information that we collect, the purposes for which the personal information is used, whether such information is sold to third parties or disclosed or sold for a business purpose, the categories of third parties to whom the personal information was sold or disclosed for a business purpose and the business or commercial purpose for collecting or selling personal information. We are no obligation to provide your personal information if we cannot verify your request, your request is manifestly unfounded or excessive, or we have already provided you with your personal information more than twice in a 12-month period. We are also unable to provide you with sensitive information, such as your account password. If disclosing your personal information would restrict our ability to comply with any of our legal obligations, exercise any of our legal claims or rights or restrict us from being able to defend against any legal claims brought against us, we will not disclose such information to you.
3. Non-discrimination. We will not discriminate against you if you exercise your privacy rights. However, if you refuse to provide your personal information to us, or ask that we delete your personal information, we may be unable to provide Services to you as a result.
4. Verification Process. We will need to verify your identity upon receiving any request from you to determine whether you are the person who you claim to be and the person about whom we have information. Such efforts require us to provide information so that we can match that information with what you previously provided to us. We will only use personal information provided in this regard to verify your identity or that you have the authorization to make the request in question. Additional information may be required if we are unable to verify your identity with the information that we already have or for security purposes or the prevention of fraud. Any such additional information that we obtain during the verification process will be deleted upon the completion of such process.
5. Other Privacy Rights. You may object to the processing of your personal information or you may ask to restrict the processing of the information. You may request a correction to your personal data. You can designate an authorized agent to make a request under the applicable legislation on your behalf. However, if we are unable to verify the identity of such agent or if such agent is unable to satisfy us that they retain valid proof of such authorization, in accordance with any applicable legislation, we retain the right in our sole and absolute discretion to deny a request so made.

If you wish to exercise any such rights, as mentioned above, you can contact us at support@koochoo.com. 10. UPDATES TO THIS PRIVACY POLICY

We may update this privacy policy from time to time as required. Changes to this policy, if updated, will be effective as soon as they are made. The currency of the policy is noted at the beginning of the policy – the date indicated is the latest (and applicable) version. We may also notify you directly of any material changes to this policy.

11. HOW YOU CAN CONTACT US

Your questions and comments about this notice, if any, can be directed to our attention at privacy@koochoo.com.

12. CONTROL OVER YOUR INFORMATION

You may have the right to request access to the personal information that we collect from you, or to change that information or, in certain circumstances, delete it. To make such a request, please submit your request by contacting us at support@koochoo.com with the following information included in the body of your email:

Your name;
Your username; and
Whether your request is to:
Determine what information is being collected by us from you; or To request that the information collected by us from you be permanently deleted;
or
For any other reason provided that you specify the reason.

Once received, we will promptly process your request and may, as part of this process, validate your request by contacting you directly either by email (or telephone, if available) in order to properly complete your request.

Thank you.

The Koochoo Team